ABOUT USExperts in Action
Developing Your Success
Our vision is simple. We empower our talented team to understand your organization’s goals and then craft your vision into a comprehensive solution. We believe implementing technology in a strategic, intelligent way will give your guests a differentiated experience.
Who We Are
When it comes to the cruise industry, DeCurtis is the largest and most prolific custom developer in the world. When it comes to guest experience, DeCurtis has had the privilege of working with some of the world’s best, and in doing so, we have been able to transcend industry boundaries. Leveraging our deep technical knowledge and expertise in guest experience allows us to create unique and flexible experience platforms with and for our clients. This collaboration model results in reliable, scalable solutions built to maximize operational efficiency and make a direct financial impact.
Specific Solutions Through Proven Platforms
DeCurtis takes a concierge approach to working with our clients. We want to immerse ourselves in the services and experieces our clients provide their guests, clients or customers. This allows us to work directly with our clients to understand their goals and needs. We feel this approach allows us to move past the mundane tasks of requirements gathering, prototyping, development and feedback models often seen in custom development to an integrated project team where all resources are focused on successful outcomes of the project.
Just a Few of our Clientswe establish and we deliver
THE DECURTIS EXPERIENCE PLATFORMconnected services for enhanced experiences
UNRIVALED GUEST EXPERIENCE
Revolutionary in its approach, the DeCurtis Experience Platform blends technology, concierge service and operational efficiencies into a powerful ecosystem where venues can create and manage unique guest experiences. The platform consists of a core set of services paired with sophisticated technology and is designed to deliver consistent guest experiences over multiple channels. The resulting connected solutions provide guests with personalized ways to interact with your brand and more elevated experiences while doing so. In other words, the DeCurtis Experience Platform enables you to identify your guests, anticipate their needs and then fulfill them quickly and conveniently, creating a better overall guest experience.
The DeCurtis Experience Platform is an ecosystem that evolves and grows over time, continuously leading to new possibilities. The core services – Order & Delivery, Media, Identity and Location Awareness – work together seamlessly to reach, delight and retain guests. Your guests are connected to your team and your location through beacons and geo-fencing, smart devices, wearable technology, mobile apps and/or experience portals. The type of technologies and the extent to which they are leveraged can be customized based on your business needs and budget capabilities. Regardless of configuration, the DeCurtis Experience Platform ultimately produces a frictionless environment where your enabled staff rapidly connects guests to what matters most – a faster, more convenient and highly personalized guest experience.
The DeCurtis Experience Platform is comprised of four core services working in harmony to provide an enhanced guest experience – Order & Delivery, Media, Identity and Location Awareness. Eliminate wait times and lines for your guests when you implement dynamic delivery with the Order & Delivery service. Intelligently associate photo or video with the proper guests utilizing our Media service. Elevate your customer service to a VIP level with our Identity service – your staff will have pertinent details at their fingertips in order to personalize each guest interaction. The Location Awareness and Proximity service is the heart of this connected experience and will leave your guests wondering how you provided such fast, personalized service.
BUILT FOR SUCCESS, CUSTOMIZED FOR YOU
The DeCurtis Experience Platform can be fine-tuned to fit your business model or industry niche and will put an innovative set of connected experiences into the hands of your guests. Personalized interactions, VIP order & delivery services and streamlined processes are all enhancements empowered by the DeCurtis Experience Platform. Integrating more touch points along the customer journey creates more chances to engage guests in meaningful ways, improving overall satisfaction. This increased guest satisfaction can lead to higher conversions, more revenue opportunities and better retention rates.
MOBILE ASSEMBLY SUITEsafety at sea
Mobile Assembly Suite, the award-winning e-mustering solution from DeCurtis Corporation, is the most complete, efficient and resilient e-mustering solution available on the market today. With a focus on adoptability and integration, MAS seamlessly provides accurate, real-time data to the Captain, Bridge Officers and Safety Teams throughout the entire muster process.
Learn More about Mobile Assembly Suite
OUR EXPERTISELeading Edge experience
AWARDS AND ACCOMPLISHMENTSActualized Success in Development
Restaurant Technology of the Year Award for Be Our Guest
NCL Announces "Cruise Freedom"
Shortlisted in IHS Safety at Sea Awards
Microsoft Gold Partner
Bluetooth Low Energy (BLE)
What is Bluetooth Low Energy (BLE)?
Bluetooth Low Energy is a low power variant of Bluetooth personal area network (PAN) technology, designed for use by Internet-connected machines and appliances. With the growth of the Internet of Things (IoT), there are several applications that required a lower power communication protocol. With the release of the Bluetooth 4.0 + LE Specification and advanced iteratively since then, BLE has provided a way for ioT to grow and, in our case, for the use of beacons to really blossom.
CONTACT USHow can we help you?
Orlando, Florida –
DeCurtis Fulfillment and Innovation Center
300 Dominion Drive
Morrisville, North Carolina